To better inform our customers, the lists below can be referenced to find your place in line for your unit to be serviced. It is typically updated every weekend.
It is not possible to provide anyone with a specific date or time range of when their unit will be serviced, as every unit is different as we go through the queue. However, please keep in mind that depending on the complexity of the service that is requested, we have an estimated wait time of ~12-14 months. Any service requests placed from now until the end of 2024 will likely not begin to be serviced or be completed until sometime in 2025.
Pending Service:
These units are waiting to be serviced. Depending on the complexity and time required, specifically restorations, most of these units will be serviced in the order they are received by Nabeel. However, less complex jobs such as a general cleanings or simple adjustments, that can be handled by one of our technicians, may be done sooner.
Units In Progress:
These units are currently being serviced. Several statuses can apply, including, but not limited to, waiting on customer response, waiting on parts, waiting on parts, and researching. If you have questions or concerns about your status, please feel free to contact us.
Ready For Pickup:
These units are ready to be picked up. It is greatly appreciated if these units are picked up as soon as conveniently possible to create room in our small shop. If you are unable to pickup your unit at this time, please notify us and we will work with you accordingly.
LAST UPDATED: 12-14-2024
