Wait times
Speaker Components/Cabinets
Speaker Components/Cabinets
It is not possible to provide anyone with a specific date or time range of when their unit will be serviced, as every unit is different as we go through the queue.
However, please keep in mind that depending on the complexity of the service that is requested, we have an estimated wait time of ~1 year or more. Our search for a technician has not been successful as of yet, which results in the wait for service being longer than anyone would prefer.
Unfortunately, any service requests placed from now until the end of 2024 will likely not be completed until sometime in 2025 or later.
Speaker Components/Cabinets
Speaker Components/Cabinets
Speaker Components/Cabinets
Re-coning, Spider replacement, foam surround/gasket replacement, magnet/pole piece re-centering, Grill cloth replacement, Crossover repair/upgrades, cabinet cleaning, dampening, port repair, and driver upgrades/replacements.
Receivers/Amplifiers
Speaker Components/Cabinets
Receivers/Amplifiers
General electrical and chassis repair/cleaning as well as partial and full restoration/upgrades that can include the following; re-caps, LED upgrades, tube upgrades, power supply modernization, power cable/outlet updates, OEM technical service bulletin updates, mods, output protection, speaker terminal block upgrades, RCA jack updates and more.
Cassette/8-Track/R2R
Optical Players/Changers/Libraries
Receivers/Amplifiers
General electrical, mechanical and chassis repair/cleaning. Drive belts (square and flat), pinch rollers, Capstan cleaning, head cleaning/demagnetization, LED lighting and power cord upgrades, RCA jack upgrades, playback speed calibration, re-caps, and power supply modernization
Turntables
Optical Players/Changers/Libraries
Optical Players/Changers/Libraries
Drive belts, signal cable upgrade, ground wire replacement/elimination, power cords, replacement/upgraded feet, cartridge/stylus replacements, motor cleaning/replacement, mechanical assembly and automation cleaning/lubrication, speed/anti-skate calibration, tone arm/stylus pressure counter weight setting, chassis/cover cleaning, acrylic cover refinishing.
Optical Players/Changers/Libraries
Optical Players/Changers/Libraries
Optical Players/Changers/Libraries
CD/DVD players, changers and multi-disc libraries. Optical pickup cleaning and or replacement, belt replacements, mechanical assembly cleaning/lubrication/lens calibration, power supply repair, A/D converter upgrades, chassis cleaning, feet replacement, power cable and RCA jack updates.
Custom Part Design/3D Printing
Custom Part Design/3D Printing
Custom Part Design/3D Printing
Recent advancement in 3D CAD Design and 3D printing technology allows us the ability to replicate and fabricate many hard to find parts that are know to fail. We offer many unique parts for various products generated from 3D Printeing technology. Such items include: cog gears, tweeter adapter plates, Speaker terminal upgrade plates, back lighting reflectors, AM antenna holders and lots more.
On-site Services/Consultations
On-site Services/Consultations
On-site Services/Consultations
We offer our Customers the ability for us to come to you, especially if you have an oversized item or for permanent installation. We also offer professional services/consultations for home and commercial establishments. Contact us for more information. (Currently limited to the Joliet and it's surrounding areas.
Recycling/Removal
On-site Services/Consultations
On-site Services/Consultations
Have an item that does not work, is damaged, blown or just taking up space and just want it out of your way? We will come to your location and remove at no charge. We will ensure that this stuff does not end up in some landfill and if possible, can be repurposed or scrapped. If it is an item of value that can be used for parts and/or restoration, we can turn these unwanted items into $$$. Contact us, and let us know what you have and we will work with you to come and get it.
Labor Rates
Service Agreement/Warranty
Service Agreement/Warranty
Effective 1/1/2023, our labor rate is $80/hr. This applies to all general work detailed above. Diagnostic/evaluation bench fee is the equivalent of up to 1 hour of labor time with a $40 minimum and will apply to the total cost of services rendered.
Service Agreement/Warranty
Service Agreement/Warranty
Service Agreement/Warranty
All work performed by The Speaker Port will be done so in accordance with our general Service Agreement. This agreement will be made available to, and agreed upon, by Customers dropping off equipment with us. We highly recommend you take the time to review this information prior to equipment drop off. In addition, we provide our Customers with a limited warranty on our repairs, service work and most products we sell. You can view both the Service Agreement and Warranty by clicking below.
IMPORTANT UPDATES
Beginning January 1, 2025, the following policy changes or enforcements will take effect:
*$80 diagnostic/bench fee will due upon drop-off.
*After 90 days of no contact, abandoned units will be considered the property of TSP.
*All transactions will now include sales tax.
*A 3% service charge will be applied to all card transactions.
Please click the button below to read our full agreement.
Turnaround Times:
Major repairs and/or restorations currently have a wait time of around ~12-18 months until we are able to find technicians. Minor repairs around ~1-6 months.